Hi there. How can we help you?
You can email and call us. We are there for you 24/7, every day
Contact 421Luxury
For brand collaborations, please visit our Partnership & Distribution page.
For product inquiries, orders, authenticity verification, or after-sales support, please contact us using the form below or by email.
Customer Support
Email: info@421luxury.com
Response time: within 24 hours (business days)
Availability: Monday–Friday · 10:00–18:00 (CET)
Location: Italy · Worldwide shipping
Business model: Online-only specialist
Service & Repair
For service or repair requests, please include:
- Brand and model
- Description of the issue
- Order number, if available
Product Inquiries & Professional Collaborations
For product-related questions or professional inquiries, please email info@421luxury.com with a clear subject line.
About 421Luxury
421Luxury is an independent online boutique specializing in authentic vintage lighters, collectible pens, and select luxury accessories, with a focus on provenance, condition, and long-term value.
Frequently asked questions
When will my order be delivered?
We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.
Can I Return my product?
Orders can be returned or exchanged within 15 days of receiving the parcel, providing they are in original resalable condition.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.